Question 1

How do I get a quotation?

Accepted Answer

Send your requirement through the quote form, WhatsApp or email. Include the product, quantity and, if possible, a photo, sketch or specification. We come back with sourcing options and pricing for both the local and China routes.

Question 2

Do you have minimum order quantities?

Accepted Answer

There is no fixed MOQ. Minimums vary by product, supplier and sourcing route, so we quote case by case. Small runs are often workable locally, while custom China production typically suits larger quantities.

Question 3

Can you source products that are not listed in the catalogue?

Accepted Answer

Yes. Everything listed is an example, not a limit. Send a product photo, sample, sketch or written specification and we will source it locally in Pakistan or directly from China.

Question 4

Do you provide samples before bulk production?

Accepted Answer

Yes. Samples are arranged and approved before bulk production begins. Whether the sample is charged or free depends on the product, and the cost is confirmed in your quotation upfront.

Question 5

Do you source locally, from China, or both?

Accepted Answer

Both. Express Local sourcing uses production hubs across Pakistan for faster turnaround, and Custom China Import delivers bulk rates, custom tooling and specialised finishes direct from factories in China. We recommend the right route for each requirement.

Question 6

How long does local sourcing take?

Accepted Answer

Express Local orders typically take 7 to 15 business days, depending on the product and quantity. The exact timeline for your requirement is confirmed in the quotation.

Question 7

How long does importing from China take?

Accepted Answer

Custom China imports typically take 100 to 110 business days, covering factory production, shipping and import clearance before delivery to you. Specialised tooling or custom manufacturing can extend this, and the exact timeline is confirmed in your quotation before you commit.

Question 8

Where do you deliver?

Accepted Answer

We deliver within Pakistan, straight to your doorstep. Businesses outside Pakistan that buy for export usually arrange their own logistics, and we support the handover on our side.

Question 9

What are your payment terms?

Accepted Answer

Payments are made in advance via bank transfer. Exact terms for your order — including any staged payments on larger production runs — are agreed when the quotation is confirmed.

Question 10

When do I pay?

Accepted Answer

After your quotation is agreed and the sample approved, payment is made before bulk production begins. Nothing is charged before you have seen and approved what you are buying.

Question 11

Who do you work with?

Accepted Answer

Fashion brands, designers, garment manufacturers, retailers and wholesalers. Whether you need a single hard-to-find component or recurring bulk supply, the process is the same.

Question 12

What does your quality control cover?

Accepted Answer

Every order is checked against the approved brief and sample: material and finish, colour consistency, size and dimensions, product quality and quantity, and packaging before delivery.

Question 13

Can I visit your office?

Accepted Answer

Yes. We are at Office No 4119, 4th floor, World Trade Center Giga Mall, Islamabad. Message us on WhatsApp or call ahead and we will arrange a time.

Question 14

How quickly do you respond to enquiries?

Accepted Answer

Enquiries are reviewed and answered promptly. For urgent requirements, message us directly on WhatsApp for the fastest response.

The answers buyers ask us first.

Getting a quotation.

How long things take.

How payment works.

What to expect.

Ask us directly.